Information Technology Services will make the new Windows 11 operating system available to all ITS-supported computers that can accept the upgrade on Wednesday, Nov. 9, installing it in the background while you work.
This will not prevent you from accessing the tools you need to do your job and the installation won’t be completed until you click the “restart now” prompt.
The reboot can take up to 30 minutes, so click “schedule the restart” if you want to select a more convenient time.
If you have not completed this by Wednesday, Nov. 16, the upgrade will finish automatically.
This change will affect all departments that are supported by ITS. Colleges and campuses with their own IT support teams will update eligible machines to Windows 11 on their own timelines. This flexibility will let them schedule convenient times with faculty and staff, replace older computers that cannot currently be upgraded and avoid operational conflicts. Contact your IT team if you have questions.
IT groups across WVU have been piloting Windows 11 for months with no major issues. The update provides a streamlined process for saving data to OneDrive, a new style of icons, and a sleek new start screen. The Taskbar will move to the center of the screen at the bottom. You can learn more about the changes in this article: Frequently Asked Questions – Windows 11.
Please be aware that this upgrade enables “Known Folder Redirection,” which redirects Documents, Desktop and Pictures folders on your computer to your OneDrive account. Synching these files consumes bandwidth, so if you have a lot of content in these folders, you may want to upgrade at the end of your workday. If your access to this content breaks, follow these instructions.
If you have a problem with the installation, please contact the ITS Service Desk at 304-293-4444.
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